Most helpful review
New Reviewer

Absolutely Superb

My experience with Viajero is totally different. Their chauffeur-driven car rental service is top notch. I booked two commuter vans (13-/14-seaters) for two days, from June 22nd to June 23, 2019. Both vans were in great condition and arrived on time. I was particularly impressed by their customer service. Viajero’s personable communication - from the invoice to the arrival of the drivers - is not like other rental car services. It is worth noting that while their system is automated, Viajero’s real, live staff also gave us something like a virtual concierge service. I also want to note that not only were the drivers polite and courteous throughout the trip, they were also very patient, as our group included several small children. Mang Rico and Kuya Emil took us safely to our destination and back, with several stops in between. Overall, I highly recommend Viajero. It absolutely made a difference in the success of our non-profit’s event!
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ID
#1567903 Review #1567903 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer

Completely unreliable, worst experience